Support Process

Customer support process provides fast and accurate solution of our customer’s issues.
 
Customer support team provides optimized solutions on close cooperation between 
"QA Strategy Team" and "Research Coordination Team". 
 
Customer support team always supports all receiving queries from our customer. 
 
We provide technical support using phone calls and remote access service through Internet, 
Our customer support contact number is 1588-7895. 
 
If there is any inconvenience during use of product, we provide urgent technical support 
and product patch. 
 
We provide rapid solution, consulting with our related teams. 
We want to provide customer 100% satisfication, so that we provide 365 days customer support.
 
Contact Time: 
Weekdays: 9 A.M. - 6 P.M. KST
Weekends and Government Holidays: 10 A.M.- 5 P.M. KST